IDEXX Reference Laboratories
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Personalised support, guidance, and expertise
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A dedicated team willing to support you in your practice and on the phone every day.
In your practice
- Veterinary Diagnostic Consultants
- Professional Service Veterinarians
- Field Support Representatives
On the phone
- Medical consultants
- Pathologists
- Customer support
A dedicated team willing to support you with personalized diagnostic solutions for the way you practice veterinary medicine.
In your practice
- Veterinary Diagnostic Consultants
- Field Support Representatives
- Professional Service Veterinarians
- Reference Laboratory Specialists
On the phone
- Medical consultants
- Customer support representatives
In your practice
Veterinary Diagnostic ConsultantsMore frequent visits and personalised support. |
Professional Service VeterinariansMore personalised on-site medical consultations and education. |
Field Support RepresentativesMore step-by-step guidance and training on-site to help optimise your workflow. |
On the phone and online
Medical consultantsMore direct direct access and personalised guidance from board-certified specialists. |
PathologistsMore personal attention from a pathologist dedicated to your case from beginning to end, available via their direct phone line or email. |
Customer supportMore dedication to answering all your questions on laboratory services, test requests, results status, and more. |
and idexx.comMore self-serve educational content. |
Contact IDEXX Reference Laboratories support
IDEXX supports your practice with our customer support, technical support, and medical consulting services team, including our diagnostic support veterinarians and board-certified veterinary specialists.
0800 838 522
Consultants
World class board-certified experts with total dedication and full focus to bring you the very best in consultation and support.
Call 0800 838 522
Committed to delivering accuracy and more
Dr Adrienne French BVSc, Diplomate ACVS
Veterinary Pathologist
Double Boarded in anatomic and clinical pathology
10+ years qualified
Dr Sarah Helmond BVSc (Hons), DACVIM
Sarah is a Small Animal Specialist (Canine and Feline)
15+ years qualified
Dr Alan Julian BVSc, Diplomate ACVP
Specialist Veterinary Pathologist
Large animal pathology, equine diseases, neuropathology, foetal and placental diseases
30+ years qualified.
Dr Angus Black BVSc, MACVSc
Veterinary Pathologist
Production animal herd health
20+ years qualified
Dr Catherine Williamson BVSc, MMedVet(KLD)
Veterinary Pathologist
Companion animal clinical pathology, conservation medicine
20+ years qualified
Dr Susan Piripi BVSc, PHD, DACVP
Specialist Veterinary Pathologist
Production and small animal anatomic pathology, infectious diseases and camelid medicine
10+ years qualified
Dr John Meyer BVSc, DVSc, DACVP
Specialist Veterinary Pathologist
Clinical pathology, renal disease, infectious diseases
10+ years qualified
Dr Alice Fraser
Pathologist
Veterinary Pathologist
Dr Andrew MacPherson BSc, (Hons), BVSc
Medical Affairs Veterinarian, production and companion animal
20+ years qualified
Dr Isobel Gibson DVM, DVSc, Diplomate ACVP, MRCVS
Anatomic Pathologist
Dermatopathology, infectious diseases, and production animal (ruminant) pathology.
15+ years qualified
Dr Graham Swinney BVSc, (Hon), DVCS, FANZCVSc (Canine Medicine)
Endocrinology, Haematology, Gastroenterology, Urinary System Diseases
20+ years qualified
Dr Elissa Kadar BVSc (Hon), DACVM
Infectious and Immune Mediated Diseases
10+ years qualified
Dr Natalie Langer BVSc, MACVSC, DACVM
Gastroenterology, Oncology, Haematology and Advanced Diagnostic Imaging
10+ years qualified
Dr Carl Eden BVM&S, MBA, CMAVA
Equine Veterinary Medicine and Profitability in Veterinary Business
15+ years qualified
Dr Patrick Byrne BVSc (Hons I), MANZCVS, DipECVIM-CA
Immune-mediated diseases
10+ years qualified
Dr Emma Croser BSc BVMS MVSt PhD MANZCVSc(Path) Diplomate ACVP (Clin Path)
Specialist Veterinary Pathologist
If you'd like to know more about chemistry and haematology diagnostics, check out valuable information in our knowledge section.
